Terms of Sale
Products and Services
We reserve the right to remove or modify the products and their content at any time, without notice or notification. These changes or deletions cannot give rise to any compensation. Only payments in progress will be refunded (see payment) and current offers will be canceled. We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We can exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services we offer. All product descriptions or product prices are subject to change at any time without notice, at our sole discretion. We reserve the right to remove any product at any time. Any offer of any product or service made on this Site is void where prohibited. We do not guarantee that the quality of any products, services, information or any other material purchased or obtained by you will meet your expectations, or that errors in the service will be corrected.
Accuracy of Account and Billing Information
We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel the quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and / or orders that use the same billing and / or shipping address. In the event that we make a change or cancel an order, we may attempt to notify you by contacting the email and / or billing address / phone number provided at the time of the order. We reserve the right to limit or prohibit orders which, in our sole discretion, appear to be fulfilled by sellers, resellers or distributors. You agree to provide current, complete and accurate account information for all purchases made on the Site. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as necessary. For more information, please see our refund policy.
Price and Modification
The prices displayed on the Site are indicated in euros. We reserve the right to change prices and discontinue service at any time without notice or notification. We will not be liable to you or any third party for any modification, price change, suspension or interruption of the service or the Site. Prices do not include shipping costs (unless otherwise stated), customs costs and other ancillary costs. Invoices are drawn up and payable in euros.
- VAT -
Local value added tax is, in most cases, included. When VAT is not included in the price, this information will then be mentioned on the detail of the product concerned. In this case, it will be payable on receipt or at the time of invoicing.
The ordering process is as follows:
1) Choice of the products
2) Contact email@example.com
3) Validation of the availability of selected products
4) Agreement with Fanantique of final price (products + transport cost)
4) Invoice payment by Customer
5) Reception of Payment by Fanantique
6) Organisation of the transport
The delivery of your purchases will be organised only upon receipt of your payment.
We reserve the right to refuse any order, at our sole discretion.
Payment for purchases is made at the customer's choice by:
- PayPal -
When you pay with Paypal, a 5% commission fee is added to the total amount, these fees are your responsibility unless we have previously agreed to it. You will then receive a link to connect to the Paypal Site in order to make your payment online. Paypal allows you to benefit from a real-time status of your payment. It offers the best service in encrypted payments and now has more than 98 million accounts worldwide. Once your payment has been received, we will organise the delivery of your purchases. Any payment made via Paypal must be sent to firstname.lastname@example.org
- Bank transfer -
When you pay by bank transfer, you will be responsible for the transaction costs. Our bank details will be communicated to you so that you can proceed to payment as soon as possible. Once your payment has been received, we will organize the delivery of your purchases. Any payment by bank transfer must be made in euros to the account below:
Vadianstrasse 7 - 9000 - St. Gallen
Bank: UBS AG Postfach, CH9053 - Teufen, Switzerland
Tel: +41 (0) 71 335 65 03
IBAN: CH34 0025 4254 6555 8860 H
The related bank charges remain your responsibility. You agree that the products displayed on the Site may be, at any time, unavailable and / or withdrawn from the Site, until receipt of your payment. If your payment is not received within 5 days, Capsuisse GmbH reserves the right to cancel your order. The products remain our property until you have fulfilled all your obligations against us, and in particular until full payment of your purchase. The risks relating to the delivered goods are transferred to the buyer upon delivery.
- Credit card and Payment -
Our Site is hosted by a secure e-commerce platform, which allows us to sell our products and provide our services on a secure server. We take reasonable precautions so your stored personal data is not inappropriately lost, accessed, misused, disclosed, altered or destroyed. If you provide us with your credit card information, this information will be encrypted using Secure Socket Layer Technology (SSL) and stored using encryption. While no method of transmission over the internet is 100% secure, we follow all PCI-DSS requirements and have added additional generally accepted industry standards. If you choose to pay through a gateway / direct payment system to complete your order, then Shopify stores your credit card data. They are coded by the IT security standard 'Payment Card Industry Data Security Standard' (PCI-DSS). The data of the transaction of your purchase are stored as long as they are necessary to validate the purchase. Once the transaction is finalised, the transaction information of your purchase is deleted. All payment systems / gateways adhere to all PCI-DSS standards as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure management of credit card information by our gallery and its service providers..
We offer you the possibility to add, or not, the amount of the cost of transport to your order. You agree that this amount is indicative and that it can be readjusted and that you must accept this readjustment to validate your order. This amount is predictable for some products, but too random for all the products we offer for reasons due to origin, destination, weight, appropriate packaging ... It will then be added to the final amount. once determined for the validation of your order.
- Transport organised by us -
If we organise the transport of your purchases for you, all the information relating to the shipment will then be communicated to you so that you can have a real-time distribution status. Delivery times will be defined by the transport company. The products will be insured according to their value. In all cases, Capsuisse GmbH and its partners decline all responsibility for any direct or indirect, bodily, accidental, special, consequential, financial and other damage which results directly or indirectly from the transport carried out by the service provider. Transport and insurance costs are your responsibility unless agreed in advance.
- Transport organised by you -
You have the possibility to organise the delivery of your product yourself, you just have to tell us by email. We will inform you by email of the receipt of your payment and only upon receipt of your payment, you can organise the transport of your purchases. All the contact details and necessary information will be sent to you in this email.
- Customs charges -
Any order placed on the Site and delivered outside the country of origin may be subject to possible taxes and customs duties which are imposed when the package reaches its destination. These customs duties and any taxes related to the delivery of a product are your responsibility and are your responsibility. We are not required to verify and inform you of applicable customs duties and taxes. To find out about them, we advise you to check with the competent authorities in your country.
- Returns -
For any distance sale, the withdrawal period is 7 days from delivery. Any return must be reported to Capsuisse GmbH within 7 calendar days. You must provide proof of the delivery date in order to benefit from the Withdrawal Period. The means of the said return will be at the initiative, convenience and expense of the customer. In any case, We can not be held to organise the return of the canceled goods. Upon receipt of the goods, and after checking that they are in good condition, We will reimburse the sums collected for the returned goods, with the exception of the initial shipping costs. Otherwise, no refund can be due.
- Damaged Product -
We advise you to carefully check the condition and conformity of the goods delivered before signing the delivery slip. If your product is damaged or non-compliant, We advise you to indicate on the order form your reservations (brief description of anomalies or deteriorations) and to affix your signature. If no reservation is made at the time of delivery, You will forfeit your recourse to the carrier.
Guarantees and Responsibilities
We work with antique dealers and art galleries based mainly in Europe. The products offered on the Site comply with the legislation in force and the rules applicable in the country concerned. The photographs, texts, and characteristics of the products displayed on the Site are not contractual. Consequently, we decline all responsibility for any imprecision, inaccuracy or omission relating to the information available on this Site. We decline all responsibility in the event of unavailability of the product, problem related to the transport of the goods (late delivery, deterioration, refusal to export from customs, etc.). Likewise, our responsibility cannot be accepted in the event of a breach of our contractual obligations due to a fortuitous event or a case of absolute necessity, and we will not be liable for loss of profits, commercial losses, losses. of data or loss of profit or any other indirect damage or which was not foreseeable at the time of the use of the Site or the conclusion of the sales contract between us. We implement all the means at our disposal to ensure the services covered by these Terms of Sale.
Services provided by a Third Party
In case of dispute, We undertake first of all to seek an amicable solution with you. Failing amicable agreement, for the hearing of any claim arising from the interpretation, application, fulfillment, entry into force, validity and effects of these Terms of Sale and Use of the Site, the parties agree to elect the exclusive jurisdiction of the Judicial District of St. Gallen, Switzerland.