Private Policy

Processing of your Personal data

- Order -
When you buy from our online gallery, during the buying and selling process, we collect the personal data you give us such as your name, postal address, email address. This required information will be gathered and stored. We reserve the right to share this information with our partners or channels whether required for organisational or administrative reasons. Otherwise, we do not share this information with anyone.

- Email Marketing (if applicable) -
With your consent, we send you emails regarding our Site, new products and other new information.

- Site Visit Statistics -
When you visit our Site, we automatically receive IP information from your computer (computer's internet protocol) in order to keep us informed about internet navigation and operating systems. Likewise, information relating to visits, page views, downloads and similar interactions is automatically and instantly listed to conduct market research and improve our service and internet content. This type of data collection is done anonymously. Even during subsequent processing and evaluation, this data is never linked in any way to a customer database. The transmission of this information does not constitute an invasion of privacy, since this information does not concern or is linked to specific individuals or users. The regulations and laws in force for the protection of privacy therefore do not concern this activity.

- Email -

Your email address is always kept when you give it to us. We reserve the right to share your email address with our partners or channels whether required for technical or administrative reasons. Otherwise, we do not share this information with anyone. In the event that you voluntarily provide us with additional personal information, your permission to use and share that data will be restricted to the respective individual consent you grant to us. Your messages sent by email to info@fanantique.com or to info@capsuisse.com may be intercepted on the network. Their confidentiality cannot therefore be fully guaranteed. Avoid unnecessarily disclosing personal or sensitive information in your emails.

Consent

When you provide us with personal information to complete a transaction, to confirm a credit card, to order, or to arrange a delivery or a return, we consider that you authorise us to collect this information and use it only for these specific reasons. If we ask you for personal data for secondary reasons, such as commercial, we will ask you directly for your consent, or we will offer you the possibility of refusing to communicate it.

- Withdrawing your consent -

If after giving your consent you change your mind, you can withdraw your consent to no longer contact you, to stop collecting your information, for the use or disclosure of your information, at any time , by writing to us at info@capsuisse.com or at the following address: Capsuisse GmbH, Fanantique, Vadianstrasse 7, CH 9000 - St. Gallen, Switzerland.

Diclosure

We may disclose your personal data if we are required by law or if you violate the Terms of Service.

Security and Payment 

Our Fanantique gallery is hosted by a secure e-commerce platform, which allows us to sell our products and provide our services on a secure server. We take reasonable precautions to ensure that your stored personal data is not inappropriately lost, accessed, misused, disclosed, altered or destroyed.

 

Credit Card and Payment -

If you provide us with your credit card information, this information will be encrypted and stored using encryption. While no method of transmission over the internet is 100% secure, we follow all PCI-DSS requirements and have added additional generally accepted industry standards. If you choose to pay through a gateway / direct payment system to complete your order, then our e-commerce platform stores your credit card data. They are coded by the IT security standard 'Payment Card Industry Data Security Standard' (PCI-DSS). The data of the transaction of your purchase are stored as long as they are necessary to validate the purchase. Once the transaction is finalised, the transaction information of your purchase is deleted. All payment systems / gateways adhere to all PCI-DSS standards as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure management of credit card information by our Site and its service providers..
 

Services provided by a Third Party

In general, the providers we use, operate, collect and disclose your information to the extent necessary to enable them to perform the services they provide to us. However, some service providers, such as payment gateways / systems or other bank transaction processors, have their own privacy policies respecting the information we are required to provide to them for transactions relating to your purchases. Regarding these providers, we recommend that you read their privacy policies carefully so that you understand how your personal data is managed by these providers and how your information may therefore be subject to the legislation of the jurisdictions on which they depend. When you leave our Site or are redirected to a provider's Site or application, you are no longer governed by this privacy policy or our Website Terms of Service.

Connections

The services of Capsuisse GmbH may provide links to other resources or websites (World Wide Web). As Capsuisse GmbH has no control over such sites or resources, you acknowledge and agree that Capsuisse GmbH is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible for or related to the content, advertising, products, or other materials on, or available from, such sites or resources. You further acknowledge and agree that Capsuisse GmbH cannot be liable, directly or indirectly, for any damage or loss caused by the use of such sites, content or resources.

Cookies

We use cookies which allow us to store information about your session, such as the referrer, the landing page (landing page), etc. but also information concerning the number of visits to the site or per visitor, on the contents of your basket, or to ensure that you have access to the site. You consent by accessing some external elements (such as Facebook, Instagram..) from our website that they will/might continue to load cookies.
You further acknowledge and agree that Capsuisse GmbH cannot be liable, directly or indirectly, for any damage or loss caused by the use of cookies.

Age of Consent

By using this Site, you confirm that you are the age of majority in your state or province of residence, and / or you confirm that you have given us your consent to allow any of your minor dependents to use this Site.

Modifications

We reserve the right to modify these Terms at any time, so please review them regularly. Changes or clarifications will take effect immediately upon their announcement on the Site. If we make material changes to this policy, we will let you know here so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and / or disclose it. If our Site is acquired or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.

Questions and Contact

If you wish to access, correct, modify or delete your personal data, please contact Capsuisse GmbH at info@capsuisse.com or by post to Capsuisse GmbH, Fanantique, Vadianstrasse 7, St. Gallen, CH-9000, Switzerland.